Have questions about your railway journey? We're here to help. Get in touch with our friendly support team.
+880-2-9611420
+880-2-9611421
Hotline: 16374
info@railbd.com
support@railbd.com
admin@railbd.com
Visit our tickets page for detailed booking instructions and direct links to the official booking platform.
Passengers can carry up to 40kg of luggage free of charge. Additional charges apply for excess baggage.
Yes, tickets can be cancelled or modified through the same platform used for booking, subject to cancellation charges.
Most long-distance trains have pantry cars serving meals and snacks. Food is also available at major stations.
For urgent travel-related queries or emergency situations, contact our 24/7 helpline directly.